UWGMC Careers

Community Impact Program Coordinator– Financial Empowerment 

Position Summary:  In partnership with the CEO, develop and implement plans, coordinate activities, and manage expenditures related to community impact strategies focused on changing the lives of individuals and families struggling to make ends meet. The Community Impact Program Coordinator will administer or oversee financial empowerment/income programs which include free tax preparation – VITA, FAFSA/College Prep, and financial wellness workshops. 

Reports to:  President & CEO

Position Classification: Grant Funded FT, salaried, exempt.

Primary responsibilities are as follows:

•    Assist with the daily planning and coordination of financial empowerment/income programs i.e. VITA, FAFSA, coaching and financial wellness workshops
•    Schedule and organize financial empowerment/income programs meetings and events
•    Work with the Tax Coordinator to expand VITA services (virtual and in-person)
•    Recruit and assist in training FAFSA and VITA volunteers
•    Work with the Marketing Manager to increase PR/media coverage and community outreach concerning FAFSA/College Prep Program, VITA, coaching, and financial wellness workshops
•    Assist in exploring partnerships with faith-based groups, community organizations, Trenton schools and other stakeholders to increase awareness and participation in FAFSA, VITA and other financial empowerment/income programs
•    Represent United Way of Greater Mercer County (UWGMC) in community meetings to maintain a presence/voice in the community
•    Work with the Development/Fundraising staff to research, write, and report on grants restricted to financial empowerment/income programs 
•    Track output and outcomes related to all financial empowerment/income programs 
•    Coordinate with community partners and contractors to ensure that tasks are completed in a timely fashion
•    Perform other tasks assigned to fulfill the United Way’s mission

Qualification/Requirements/Experience 

•    Three-to-five (3-5) years working as a Program Coordinator or in a similar position 
•    Bachelor’s degree from an accredited college or university
•    Solid practical knowledge of Trenton community, human services issues and programs, and not-for-profit organizations; minimum three (3) years of experience in non-profit human service agency or equivalent combination of education and experience, preferred 
•    Demonstrate good time management skills
•    Project management experience a plus
•    Good communication skills, pleasant and personable manner
•    High comfort level with public speaking
•    Microsoft Office, Excel and database experience  
•    Ability to work well with a diverse constituency
•    Valid driver’s license and vehicle, automobile/vehicle with valid insurance
•    Must be able to work beyond normal work hours (9 to 5 pm) and on weekends, as needed
•    Participate in professional growth opportunities, as indicated and available

Additional Attributes:

•    Strong organizational skills, the ability to think and plan ahead
•    Attention to detail
•    Ability to multi-task
•    Ability to work independently with minimal supervision
•    Ability to identify and resolve problems, and make timely decisions
•    Ability to greet visitors and meet client’s needs in a professional and positive manner
•    Ability to produce business correspondence, proofread for grammar, spelling and punctuation with a high degree of accuracy
•    Team-oriented personality; willingness to help where needed

Benefits- Salary commensurate with experience. Medical benefits, 401 (K) offered

How to Apply: Send resume and cover letter to jobs@uwgmc.org  with the subject line “Community Impact Program Coordinator – Financial Empowerment.”


Community Benefits Bilingual Enroller & Re-entry Specialist 

Position Summary:  The Community Benefits Bilingual Enroller will ensure Mercer County’s Spanish-speaking community members are provided benefits screening and eligibility information regarding public benefits. The Enroller will provide application assistance and community referrals. The Community Benefits Bilingual Enroller will also work with the re-entry population to increase access to supportive resources. The Community Benefits Bilingual Enroller & Re-entry Specialist is part of United Way of Greater Mercer County’s (UWGMC) Community Impact Team (Program Department). 

Reports to:  President & CEO

Position Classification: Grant Funded FT, salaried, exempt.

Primary responsibilities:

•    The Community Benefits Bilingual Enroller & Re-entry Specialist will receive referrals from community partners: local food pantries/soup kitchens, non-profits/community agencies, Mercer County Corrections Center, etc. to screen and enroll individuals in Supplemental Nutrition Assistance Program (SNAP) and other federal benefits.
•    Work in partnership with the Marketing Manager & other members of the Community Impact Team (Program Department) to promote free tax preparation services (VITA – Volunteer Income Tax Assistance) and other financial wellness resources. 
•    The Community Benefits Bilingual Enroller & Re-entry Specialist will work with individual clients to identify public benefits and community resources available to clients and their families, utilizing the Single Stop Benefit Screener tool. Additionally, the Enroller will:

o    Utilize Single Stop’s proprietary benefits screening and case management technology, program launch and operational support, an interactive learning community, and evaluation tools.
o    Conduct telephone outreach and identify potential clients for referrals and benefits eligibility screening.
o    Conduct face-to-face or remote interviews with inmates at the Mercer County Corrections Center and nonprofit organizations/agencies that assist individuals with histories of incarceration. 
o    Assist in the completion of new and renewal benefits applications on behalf of clients.
o    Offer additional assistance for all the energy assistance programs (LIHEAP, USF/HEA, NJ Shares, TRUE Program, and Cooling Assistance), General Assistance, TANF, PAAD applications, and NJ SAVES applications. 
o    Provide telephone benefits enrollment counseling services to potential applicants in a fair, impartial manner and in a way that is individually appropriate.

•    Provide light-touch case management for all applications, following up with applicants to ensure that respective applications and required documentation are submitted and informing clients about their application status. 

o    Assisting clients in resolving problems, answering questions about their benefits, and when needed, advocate on behalf of clients with the appropriate public agencies and service providers.
•    Conduct a “Single Stop Quick Screening” and/or Enrollment at community events and tax sites to provide the person with information as to whether they qualify for federal/state benefits, such as food and nutrition programs (SNAP, WIC) and health insurance (CHIP, Medicaid). 
•    Represent United Way of Greater Mercer County (UWGMC) in community meetings to maintain a presence/voice in the community.
•    Assist in exploring partnerships with faith-based groups, community organizations, Trenton schools and other stakeholders to increase awareness and participation in the Community Benefits Program and other UWGMC community impact programs.
•    Perform other tasks assigned to fulfill the United Way’s mission

Reporting Requirements:
•    Ensure that all program outcomes are properly documented in an accurate and timely manner through Single Stop’s reporting system.
•    Ensure that UWGMC’s and Single Stop’s programmatic goals and individual targets, as they relate to outreach and application completion, are achieved.
•    Work with UWGMC staff, community partners/nonprofit organizations, and Single Stop program staff to use program performance data to drive improvements to the program design and implementation at each of the sites.

Expectations:
•    Must work well with a diverse constituency
•    Participate in all required training and meetings and maintain a strong and current expertise in public benefits eligibility, application and enrollment, as well as community resources and tax services available at and near host sites – county and statewide.
•    Participate in ReEntry Taskforce and Mercer COAD monthly meetings 
•    Must complete Single Stop web-based training 
•    Provide daily and weekly updates including schedule through phone calls, emails or face-to-face meetings
•    Ability to work evenings, weekends or early mornings is required
•    Participate in UWGMC Staff Meetings
•    Work in conjunction with the Community Impact Department
•    Must submit timesheets and expense reports by the due date, if applicable 

Skills & Experience:
•    Three-to-Five (3 to 5) years of experience with benefits enrollment and case management 
•    Three-to-Five (3 to 5) years working with marginalized populations including Returning Citizens with a history of incarceration
•    Proficient in Spanish/English 
•    Three-to-Five (3 to 5) years of experience working within the Mercer County community, preferred 
•    Project management experience a plus
•    Exceptional verbal and written communication skills
•    Dynamic, energetic, and driven personality required
•    Solid time management and effective multi-tasking required
•    Must demonstrate attention to detail, strong critical thinking, and analytical skills
•    Ability to work independently, collaboratively as part of a team, and in a flexible work environment
•    Proficient computer skills required (Microsoft Office suite)
•    Experience working with web-based platforms
•    Valid driver’s license and vehicle, automobile/vehicle with valid insurance

Benefits: Salary commensurate with experience. Medical benefits, 401 (K) offered

How to Apply: Send resume and cover letter to jobs@uwgmc.org  with the subject line “Community Benefits Bilingual Enroller & Re-entry Specialist.”